Survey: Half of UK Small Business Owners Confused by GDPR

A survey of UK small businesses by a provider of cyber insurance has identified a number of concerning areas in the data protection practices of small businesses. 1,000 owners of small businesses were polled on data protection and privacy regulations (such as the several months old General Data Protection Regulation (GDPR)).

The results were concerning as they raise the possibility of multiple GDPR violations:

More than half do not dispose of records; such as paper customer records, staff records, visitor books and meeting minutes; securely and confidentially.

More than half were not aware of the full extent of the data breach notification requirements.
Around 4 in 10 did not know that events like the loss of paperwork or sending personal data to the wrong person could be considered a breach.

26% use paper diaries which could contain customer details.

More than 25% allow the use of personal devices (computers, tablets, phones) for work purposes.

10% have visitor books in their lobby where personal information can be seen.

10% circulate printed out sponsorship/charity forms which contain names and addresses.

Other examples of privacy problems revealed by the survey included:

– Training material which contained full details from real life events.

– Promotion of the business with images featuring customers or staff members wearing nametags.

– Phone call recordings that capture customer card details.

– Unencrypted CCTV footage with recognizable individuals.

– Storing files with personal data outside of a structured system.

Other Blog Posts with Survey Data:

IAPP Survey on Data Mapping, DPIAs, ROPAs & DSARs after GDPR
KPMG Survey: Consumers Expect Businesses Will Protect Their Data Privacy
Poll: Data Privacy Top Issue for Companies
Harris Poll Finds Less than Half Trust Big Tech with Personal Data
Survey: 88% of Irish Businesses Optimistic About GDPR Compliance
Forrester Study: Customer Privacy is a Competitive Differentiator for 75% of Businesses
Privacy Survey Details Jump in Data Mapping, Privacy Audits
Survey: Data Privacy Top Concern for Potential Customers and Business Partners
Survey: Majority of Fintech Users Want Control Over Third Party Access to Financial Data
Survey: Only 35% of Companies Can Show GDPR Compliance
Survey: Majority of UK Consumers will Exercise Data Subject Access Rights in Next Year

Contact Clarip Today for Help with CCPA and GPDR

The Clarip team and data privacy software are prepared to help your organization improve its privacy practices. Click here to contact us (return messages within 24 hours) or call 1-888-252-5653 to schedule a demo or speak to a member of the Clarip team.

If your challenge right now is CCPA compliance for your California operations, allow us to show you our CCPA software. From consent management software to offer the option to opt-out of the sale of personal data, to a powerful DSAR Portal to facilitate the right to access and delete, Clarip offers enterprise privacy management at an affordable price.

If you are preparing your European operations for GDPR compliance, we can help through our modular GDPR software. Whether you are looking to start the process with GDPR data mapping software, increase automation in your privacy program with DPIA software, or handle ePrivacy with a cookie consent manager, Clarip has the privacy platform that you need to bolster your program.

Click here to contact us (return messages within 24 hours) or call 1-888-252-5653 to schedule a demo and speak to a member of the Clarip team.